Ramco Tours (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Travel Details: Passport information, visa details, travel preferences, emergency contacts
  • Payment Information: Billing address, credit/debit card details (processed securely)
  • Technical Information: IP address, browser type, device information, pages visited on our website
  • Communication Records: Emails, chat logs, phone call details for customer support

2. How We Use Your Information

We use your information for the following purposes:

  • To book and manage your travel arrangements
  • To communicate with you regarding your trip, payments, or any inquiries
  • To improve our services and tailor experiences to your preferences
  • To comply with legal or regulatory requirements
  • To send promotional emails or offers (only with your consent)

3. Sharing Your Information

We may share your information with:

  • Service Providers: Airlines, hotels, transport operators, and tour guides for booking purposes
  • Third-Party Vendors: Payment gateways, IT service providers, customer support tools
  • Legal Authorities: When required by law or to protect our rights and interests

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data (subject to legal and contractual obligations)
  • Opt out of marketing communications

To exercise any of these rights, please contact us at [your email address].

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Ramco Tours
2ND FLOOR ,198/1 BLK-D PKT – 12 SECTOR – 7 ROHINI DELHI – 110085
Email:info@ramcotours.com