Effective Date:01-07-2025
Welcome to Ramco Tours. By accessing or using our website and services, you agree to be bound by the following Terms of Services. If you do not agree with any part of these terms, you must not use our services.
1. Company Information
Ramco Tours
2nd Floor, 198/1, Block-D, Pocket-12, Sector-7, Rohini,
Delhi – 110085, India
Phone: 011-49934351
Email: info@ramcotours.com
2. Services Offered
We provide travel-related services including (but not limited to):
- Tour packages (domestic & international)
- Hotel and flight bookings
- Transport arrangements
- Travel insurance (if applicable)
- Visa assistance
All services are subject to availability and may be modified or discontinued without prior notice.
3. Booking and Payment
- Bookings are confirmed only upon receipt of full or partial payment as agreed.
- All prices are quoted in INR unless stated otherwise.
- We reserve the right to revise prices due to changes in tax laws, fuel surcharges, or currency fluctuations.
- Payment once made is subject to cancellation and refund policies as outlined in your specific package or invoice.
4. Cancellation & Refund Policy
- Cancellation charges vary based on the package and service providers (hotels, airlines, etc.).
- Refunds, if applicable, will be processed within 15 working days and may be subject to administrative fees.
- No refund will be given for no-shows or unused services during the tour.
(Refer to your booking confirmation or contact us for specific cancellation policies.)
5. User Responsibilities
- You are responsible for providing accurate and complete personal information during booking.
- You must carry valid travel documents including passport, visa, ID proof, and health certificates (if required).
- You agree to comply with the laws and customs of the destinations you visit.
6. Liability Disclaimer
- Ramco Tours acts only as an intermediary between you and the service providers (airlines, hotels, etc.).
- We are not liable for delays, accidents, loss of baggage, or personal harm caused by third-party providers or unforeseen circumstances such as natural disasters, strikes, or political unrest.
- Any disputes or claims must be directed to the respective service provider unless otherwise agreed.
7. Force Majeure
We are not liable for non-performance or delays caused by circumstances beyond our control, including but not limited to natural disasters, pandemics, war, government actions, or acts of God.
8. Intellectual Property
All content on our website (text, images, logos, designs) is the property of Ramco Tours and may not be reproduced, distributed, or used without our prior written permission.
9. Governing Law
These Terms shall be governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi.
10. Contact Us
For any questions about these Terms of Services, please contact us:
Ramco Tours
2nd Floor, 198/1, Block-D, Pocket-12, Sector-7, Rohini,
Delhi – 110085, India
Phone: 011-49934351
Email: info@ramcotours.com